Feature:
Q1. Are you a manufacturer or a trading company?
A : We are a professional manufacturer with 15 years of industry experience
Q2.how can we guarantee quality?
A: Always a pre-production sample before mass production,Always final inspection before shipment.
Q3.Do you provide sample?
A:Yes,we could offer the sample of conveyor parts for free charge but the buyer should pay for shipping cost.
Q4.How about the payment method?
A: T/T, sight L/C,Paypal, Western Union are all accepted if you have other payment,please contact me.
Q5.How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to
quantity.
Q6.What is the shipping way?
A:By sea,air,Fedex,DHL,UPS,TNT etc.
Q7.Does your product have a warranty period? A:Our products are generally guaranteed for one year. We have strong technical force, product development ability and professional after-sales service team.
Q8: How about the after service?
A: There’s no problem Online customer service is at your service 24 hours a day and we could send our engineer to install or fix the machine locally in due course but customer need to pay the round air tickets cost and arrange the hotel accommodation for our engineer and engineer daily salary USD150/day.Ours service Team will reply you in 12hours by email, and in time reply by whatsapp or wechat as soon as possible when you have any questions.
